What does it really mean and who can provide it for customer satisfaction? Many suppliers and vendors can supply products and services, but who will set themselves apart from the competition after the sale, or if problems arise down the road, or you need that motor after hours? Most electrical and mechanical equipment do not know just Monday through Friday from 7am to 4pm operation. Who will go the extra mile, and who will answer a phone call in the middle of the night when most vendors will stay sleeping dreaming of that next day sale? Who will get out of bed, log onto their computer at home and get the customer that solution, that motor, that drive when his machine is down? Here, at Kurz Industrial Solutions, NO call goes unanswered or not returned no matter what day of the week or time of day. We know that someday this will happen to you, and if it does, contact us at www.kurz.com. We will show you the difference between Kurz Industrial Solutions, Inc. and the other guys and earn your business.